Monday, March 16, 2009

Training Days

The season at The Rim Golf Club is officially underway. We have begun a training program to ensure quality on the course. In the past it has been tough trying to get a handle on all the turnover through the summer months with seasonal employees that seem to not care about the work but more about the check. The training program will be done every Monday throughout the season to train our staff on the proper procedure of maintenance. Since we are closed on Monday this gives us ample time to thouroughly discuss a topic with hands on training.
Our first topic this year was the Bunker Maintenance training. We touched on many aspects of bunker maintenance. We also explained to our employees that these areas are the most labor intensive areas on the course. Even more so than greens. We use between three to four guys in the bunkers for five hours each morning hand raking the 75 bunkers on the course. We also have bunker on our range that need some maintenance through the season.
We rake the bunkers with sring leaf rakes. We drag the rake behind as we walk through the bunker trying to produce the straightest lines possible. We leave a gap fro
m the edge all the way around the bunker as to not pull sand from the edges and expose the liner underneath. Then we finish with the ring around the edges evenly spaced from the edge of the bunker. The employees are asked to take a look before leaving the bunker to make sure the bunker is smooth.
The training was signed off from each employee ensuring that they und
erstood that if the job was not completed the way that it was explained they would be written up. We have a three strike policy and if you can't figure out your job within three tries then
we have to let you go. It is a fair
process.
Overall the training will help us better serve our membership. We want only the best playing conditions for our members.
Justin C. Ruiz, CGCS

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